Virtual Office Solutions

Take back your free time while still growing your business - like a boss!
Photo by Hung_Chung_Chih/iStock / Getty Images

 

Our VOS (Virtual Office Solutions) are designed with Roofing Companies like yours in mind, we can free up your valuable time, increase your customer's satisfaction levels, maximize your marketing efforts, convert your inbound inquires to qualified appointments and increase your overall revenues.

The VOS Team can scale to the demands of your business, whether traffic is high due to a recent storm or marketing campaign, or if it's slow due to season.

Most importantly they are fully managed and receive ongoing up-trainings without the costs and headaches associated with in-office employees. 


Don’t let your success be your failure, delegate your repetitive tasks and focus on growing your business.
— Lateef Farooqui
virtualofficesolutions

SOURCES OF INBOUND TRAFFIC MANAGED

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WEB MEDIA

Reply to all Inquires
Website
Facebook Page
Web/FB Ads
Lead Generation Sites
Website Live Operator
FB Messenger
Social Sites
many more...


hail alerts and media

PRINT MEDIA

Reply to all Inquires
Newspapers
Door Hangers and Flyers
Billboards and Signs
TV/Radio Ads
Business Cards
Referral Vouchers
Tradeshow Entries
many more...


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CUSTOMER

Inquiries
Concerns
Complaints
Referrals
Status Updates
Scheduling
Emergency Service
FAQ's
many more...


OUR SERVICE INCLUDES

Live Operators 8am to 8pm
24 hour Answering Service
Live Web Operator
Inbox Reply
Hot Transferring
Recorded Calls
5 Customer Journeys*
Email Transcript CC's
SMS and Email Notifications

$799.00/mo.


CUSTOMER JOURNEY PACKAGE

successful roofing customer service

Take your customer on a Journey to remember, our methodical flight pattern of contact with your customer and you has proven to get higher levels of customer satisfaction, greater number of referrals, minimize costly mistakes and eliminate miscommunications . A planned Journey will increasing your reputation, helping you manage more jobs and ultimately putting more revenues in your pocket!